Power – No light

If your modem’s power button has no light:

  1. Ensure that the modem is switched on.
  2. Check the condition of the wires.
  3. Check if the adaptor is plugged in correctly

If this process does not work, please create a trouble ticket using our self-service facility by calling (02) 8667 0850 or (045) 598 3000, or by using our Click to Call facility.