For your account to be reconnected, please ensure that balance has been paid in full.
Reconnection will be automatic once payment has been posted in our system. To learn more about our payment channels, please visit:
https://www.convergeict.com/how-do-i-pay-my-monthly-subscription
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1.Under this promo, the qualified subscribers shall be entitled to the following:
2.The qualified subscribers shall be relocked-in for twenty-four (24) months)
3.The Free one (1) month internet is not transferrable or convertible to cash or cash-advance.
4.The price of the device is not included in the monthly service fee but billed separately in the SOA (Statement of Account)The payments received for the device is non-refundable and non-exchangeable for cash or any other product, even if the service is disconnected or the device is lost, damaged, or stolen.
5.Should the customer terminate the service before completing the 24-months payments for the device, the customer shall be billed for the remaining amount.
6.Forfeiture of all deposits settling of all outstanding obligations and payment in the amount of full-monthly service fee multiplied by the number of month’s balance of the unexpired lock-in period plus remaining amount of the Add-on device. (e.g. MRC X remaining months + remaining amount of the VAS.
7.In case of disputes, the decision of Converge with the concurrence of DTI shall be considered final.
8.For Device warranty information, visit : www.convergeict.com/add-on/wi-fi-6
Your application has been submitted. Thank you.
Thank you for confirming your plan upgrade. A Converge representative will reach out to you within 24 hrs. Please keep your line open.
